NaterGator;343025 Wrote: 
> ... I'd just like to see a bit more communication on the issue (ex: do
> the two devices share a common networking API?)

that i have asked for before, and i echo the sentiment. however, it is
not easy for the engineers, who as usual are being whipped to deliver
new functionality - that is where corporate priorities always lie,
whereas debugging and fixing code is lost productivity. i know, i was
there many years ago, and things have become even more aggressice in
commercial software land. so it is not the engineers, the communication
calls for an executive decision to disclose. and perhaps it is simply
that they don't yet know the cause, because up to now in these very
forums many diehard users where screaming those of us who reported
issues down, telling us we were being purposedly negative when stating
we just could not use the Duet in our environment despite our
familiarity with the SB product offering. i think that represented a
delay.

there were theories floating around it being a compatibility issue with
some wireless routers, however what frustrated me at the time is that
despite putting that into circulation, logitech-sd never actually
officially released a list of wireless routers that were proven to be
compatible with the Duet. and having a wireless router that otherwise
provides flawless services -including video streaming to the TV- in the
household, i am hesitant to upgrade without having a guarantee of
compatibility. i would go for a dual band and N compatible router, but
hesitate to do so if my $400 duet will not perform any better, and
there is a chance that it might if i pick the right router. 

the reasons why we perceive logitech-sd to be a bit quiet on this issue
given the number of threads that have popped up in these forums could be
manifold. i find it interesting that there seems to be some more
fact-findin going on after successfully releasing the Sboom, and i
would understand that (in fact i am going to order another boom as soon
as i finish typing this). the priorities may have been set that way
given the slimdevices team's need to prove the success of their concept
within a public comapny like Logitech. and i want them to succeed
because i love the concept. 

then again, the worst case scenario is that there was a fundamental
flaw in a certain batch of Duets - and that it is daunting to
officially release the information and thereby invite RMAs even from
those whose devices are performing well in their environment, or are
happy to live with the idiosynchrasies...

all speculation, because i know that (a) one thing i commend the
support team is the fact they quickly grant RMAs to customers, and (b)
i am optimistic this focus on the issue will solve it. i have seen the
development team quickly change things before.


-- 
pablolie
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