> *ouch* thats a bit harsh, if we are looking at the same thread he asked > a question, had to bump it up as no one responded then somebody > suggested something, he then replied to say that wasn't it, end of > thread.
Apparently we weren't looking at the same thread because the one I currently see wasn't answered by two people, nor was it abandoned... Unfortunately, now I can't find the one I originally wrote that about. Maybe I was imagining it :) > If Logitech offer e-mail support then they should reply to e-mails and > not leave them hanging, users should not have to phone up to get the > same level of service. I don't disagree, but what should be and what is, are two different things. Poor email support is not uncommon & probably has numerous reasons - from being inundated with spam, to incoherent questions from people with no writing skills. I pretty much expect poor email support and consider it a treat when I get a fast and detailed response. Phone support seems much more productive most of the time, especially once you get past the 1st tier script readers. -- 86atc250r ------------------------------------------------------------------------ 86atc250r's Profile: http://forums.slimdevices.com/member.php?userid=15476 View this thread: http://forums.slimdevices.com/showthread.php?t=54773 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
