iPhone;465527 Wrote: 
> One does not HAVE to upgrade to SBS 7.4, unless one buys a Radio. SBS
> 7.4 IS REQUIRED for Radio.

While this might be true in a technical sense it is not true in the
common world. I guess people that have a setup which allows running on
7.3. maybe even didn't realize (apart from the later logitech-mail) that
there was a 7.4.

All other people that come here (some properly complaining and also
many using the wrong words) were 'forced' to an update. 
- their controller asked them to do so and if they didn't it asked them
later again and they didn't know why
- their boom just upgraded automatically when they surfed to a certain
menu
- ...

I don't want to start a discussion now what 'forced' means, but my
interpretation goes like 'as a normal user who doesn't surf the forums
all the time I had no real chance to opt out when my devices started to
develop their own lives. I didn't even know the correct answer, when the
controller surprised me with a question I didn't understand out of the
blue'.

I hope that logitech will take the chance to make a retrospective of
the current update and will analyse what could be done better (and I'm
sure they will - noone wants unhappy customers). 
Maybe they are even satisfied ... I mean - in their statistics they see
exactly how many people upgraded - say >10.000 and how many people turn
up in support and forums (say 100). This would be 'just' 1% problematic
cases ?
Of course I don't know the real numbers, but at what number would we
speak of a successfull update (given that 0% is not realistic).

Having said this I want to agree to the first poster. Taking the wrong
language doesn't really help in the current situation. 
Logitech for sure won't take back the changes (why should they?)
because this would make even more trouble. The system wasn't designed to
support old and new squeezenetwork in parallel so this currently is just
not an option.


-- 
bluegaspode

One SB-Duet+Receiver. Server running on Linkstation NAS (LS-CHL).
Needing one more device for bedroom and waiting for the radio :)
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