Well, that makes a lot more sense. I'll have to check with Buffalo Tech Support (yet again) to see about Sox. FWIW, the File Types screen I mentioned earlier does invoke Sox for some of the options (such as handling Ogg Vorbis files), but that doesn't necessarily mean the program is there. I do know that Buffalo have set up this version of the LinkStation to run only in safe mode (unless, I suppose, you throw out the default software installation and roll your own), so I don't know if that would cause a problem for Sox in the first place.
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