Eric: I do not intend the following as an insult - this is to help.
This is an informal user support forum. It is not the official means of obtaining Slim Devices/Logitech support. So continuing to insist several times a day on immediate assistance here may or may not help as the developers do not always actively follow every thread on the forum. There's a chance they might, but it's by no means assured. For basic problems, it's best to contact support at their phone number or using support (at) slimdevices (dot) com. Of course basic problems can also be addressed in this forum. However you have done some pretty intensive investigation into the problem which should assist the developers in their bug squishing efforts - you have identified an issue which is well beyond basic and it does not appear to be something support can fix without developer assistance. I would suggest you log a bug on http://bugs.slimdevices.com. You'll need to create an account. Bugzilla has mechanisms for assigning a developer, cataloguing, tracking progress, prioritizing, etc. This forum does not. Not being a developer myself, I can't promise progress on your bug, but properly logging a bug is your best option. This may be a tough bug as it involves a potential problem with Quicktime and Apple will almost surely not help. Other pointers: - search for an existing bug first. I looked in this thread, I didn't see a link to one. I also searched bugzilla for "AAC" and didn't find anything relevant to this issue. - "just the facts". Don't rant on bugzilla. Just present the facts and your findings as complete as you can. -- Mark Lanctot ------------------------------------------------------------------------ Mark Lanctot's Profile: http://forums.slimdevices.com/member.php?userid=2071 View this thread: http://forums.slimdevices.com/showthread.php?t=23668 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
