Furry;209226 Wrote: > Sean, thanks for your efforts. Maybe I just got the 1-in-a-100 bad > one. Or maybe its just normal variation on that particular plug and > that particular socket combining unfavourably; as I said earlier, its > fine with my the psu from my first SB3. > > What I haven't tried yet, though, is plugging the 2nd psu into my 1st > SB3... > > As I also said earlier, its OK while I leave it alone and don't touch > it so I suppose I can put up with it. Also, I'd want to obtain another > psu before sending the 'wobbly' one in, otherwise I'd have a dead SB3. > > I did send an email to the supplier of the SB3 explaining the situation > and asking if they'd send me another psu, but I got no reply. > > Dave.
It would probably be better if you sent in both the SB3 and the PSU -- in other words, the whole product. Please send me a private message with your shipping details and I will contact our EMEA team and have them send you a replacement product. Send your old one back to us here in the U.S. for Sean to take a look at. I'm of the mind that you may have gotten a unit where the PSU plug's inside diameter was at the high end of tolerance and the pin's outside diamater was at the low end of tolerance -- in other words, one of the worst corner cases. -=> Jim -- JimC ------------------------------------------------------------------------ JimC's Profile: http://forums.slimdevices.com/member.php?userid=9428 View this thread: http://forums.slimdevices.com/showthread.php?t=35899 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
