radish;299274 Wrote: > This seems like a common misconception. This forum is not an official > tech support channel, and Logitech are not relying on it to replace > support. If you have a problem feel free to post it here and we'll do > our best to help but for those trickier issues there's a whole team of > people waiting to take your call. Use them.
I took delivery of my Duet on Thursday, I work until 6pm. Here in the UK, Logitech Tech support is only open Monday-Friday 9am-6pm - I'm at work. They don't open at weeekends at all. For many owners, myself included, the forum is the only option and I agree with the OP that it can be frustrating when your forum threads scroll off page one with zero responses. In fact, I've even been trying to help some new owners out myself whilst the setup details are fresh in my mind. One of the difficult things with Duet ownership is that a lot of forum and faq searches frequently pull up solutions relating to SlimServer and SB3, not SqueezeCenter and the SBR e.g. holding down the brightness button to do a firmware upgrade. It gets confusing at times. -- jaffacake ------------------------------------------------------------------------ jaffacake's Profile: http://forums.slimdevices.com/member.php?userid=3206 View this thread: http://forums.slimdevices.com/showthread.php?t=47302 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
