So the first question, if it's about Time Management, would have to be:
Have you read the wonderful book, "Time Management for System Administrators",
by LOPSA's own Tom Limoncelli?
www.amazon.com/dp/0596007833
Highly recommended, and definitely worth reading (at cheap... amazon's got it
for $16!)
Cheers,
D
On Apr 22, 2010, at 3:22 AM, Jefferson Cowart wrote:
> I currently work at a smallish site. I am one of 2 system/network
> administrators and together we manage ~75 servers (fairly heterogeneous
> mix of Windows 2000-2008, Linux, and OS X), a half dozen different small
> storage arrays, associated tape backup software/hardware, about 3 dozen
> switches, wireless, server room management, various low level
> applications (active directory, exchange, DNS, DHCP, etc.), etc. along
> with a number of support requests that come in from our user support and
> application groups. The other administrator spends a fair amount of his
> time on our VoIP infrastructure and our skill sets differ a significant
> amount. While I'm working on resolving that with better documentation
> and such (We have an internal wiki we use for documentation and my
> co-workers are getting used to my answering "It's on the wiki; go read
> there and then ask if it doesn't answer your question."), the result is
> I get a fairly steady stream of interruptions that get in the way of
> medium and long term projects. I frequently find myself dealing with so
> many little things throughout the day that by the end of the day I feel
> like I've been busy but can't really point at what I've done during the
> day. One thing I think would be helpful would be to better track where
> I'm spending my time. Once I've got that data I can better understand
> the time sinks and take appropriate action (e.g. perhaps there's some
> narrow area that if I were to do some better cross-training of
> co-workers would let them deal with some issue themselves rather than
> having to involve me). What techniques/tools/etc. have people found that
> are useful to do that? Any other general time management suggestions for
> that sort of a small environment?
>
> --
> Thanks
> Jefferson Cowart
> [email protected]
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