Olivia,
I too have been very satisfied with Apple's support for the most part,
however, they really do need to address this issue once and forall.
That iTunes dialog is not accessible, has never been accessible and
they've got to be aware of it by now. Honestly, I think we should all
write to [EMAIL PROTECTED] as even if they were willing to help,
that dialog should be fundamentally made accessible. After all,
wouldn't we be more apt to purchase music from the iTunes store were
we able to independently get it set up?
Steve
On Jul 21, 2008, at 7:34 AM, UCLA Bruins Fan wrote:
I was surprised to read about this.
I have dealt with apple for various things over the last couple of
months and have found them to be extremely helpful and responsive.
They are one of the few companies who don't freak out when they hear
I'm blind and using a screen reader and tell me to get sighted help.
Instead, every apple agent I have spoken with has been responsive and
helpful, sometimes even going so far as attempting to replicate the
problems I was having using voiceover.
Olivia
On Jul 21, 2008, at 7:26 AM, David Poehlman wrote:
write:
[EMAIL PROTECTED]
and state your experience. the person you dialogued with should be
fired.
----- Original Message -----
From: "Chris Gilland" <[EMAIL PROTECTED]>
To: "General discussions on all topics relating to the use of Mac OS
Xby
theblind" <[email protected]>
Sent: Monday, July 21, 2008 7:23 AM
Subject: Re: iTunes strange happening
Well, we're actually doing that too, David.
Chris.
----- Original Message -----
From: "David Poehlman" <[EMAIL PROTECTED]>
To: "General discussions on all topics relating to the use of Mac OS
Xby
theblind" <[email protected]>
Sent: Monday, July 21, 2008 7:06 AM
Subject: Re: iTunes strange happening
I can tell you for a fact that this is not what apple is about.
They have
committed to acessibility and because one person says this or that
does
not
make it so. What you should do is take this to apple corporate.
