On Tuesday 22 March 2005 10:18, Jack & Naree wrote:
[ MODERATED ] ***********************
"whinging"
"insults"
look, there's nothing personal in the comments I made;
If I was working for a company and supporting your call I would of course have
been more polite because that is what I'd be paid for.
However, the vast majority of helpful people contributing on this list do it
to help others because they like OpenOffice.org and support the project.
Therefore insulting the project when it is not warranted is equivalent to
insulting us.
i simply
expressed frustration, admittedly when i was tired and approaching a
deadline, but I did try to be specific about the problems I was
having.
my experience is that pleasant suggestions are less likely to be taken
notice of.
We have kept this list (and users@openoffice.org where most user questions are
asked), a very pleasant place. Not too many have been kicked off of the lists
and insults are not allowed. However valid complaints are and have resulted
in changes to the software, or improvement in the documentation.
So please consider asking your questions on the users@openoffice.org mailing
list in a reaonable way so that the many helpful people there will not be
discouraged by unnecessary complaints.
I certainly don't see the point in "asking" whether changes coul be
made, I just state specifically what is crap about it, and its up to
someone else whether they can be arsed to act upon it. I have no
vested interest in the success of the software and/or the company that
makes it, I as a consumer will choose whatever works, the manufacturer
is in fact privileged to receive any feedback from anyone at all, so i
think the phraseology of the point is inappropriate.
I think it is legitimate to belittle the software because in view of
the quantity of (occasionally irrelevent) features, the lack of
user-friendliness in it's basic function as a word processor is really
unimpressive, and deserves to be slammed.
By the same logic it is perfectly reasonable for me to insult you in anyway
that I see fit and you should feel priviledged to read my opinions about you
- even though I know nothing about you nor your deadlines nor your other
problems. However I do not see how that would be productive for either of us.
Anyway, I hope that you will ask your questions on users@openoffice.org where
you will find that there are easy answers to all of your questions.
--
CPH : openoffice.org contributor
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