My $0.02 worth is to assist people to assist themselves. In other words (and following the general belief held in open source circles) you give enough information to people for them to find answers for themselves. This is better than giving them the answer directly...
People who are then willing to find out and are genuine will then go and find out the answers, those that aren't won't bother. This, of course, is tempered with how much time I've got to reply to people. If I've got lots, the details I offer will be more than if time is short... Its up to the individual person, however all questions should generally be on topic for the particular email list.... /paul On 7/7/05, Pierre <[EMAIL PROTECTED]> wrote: > G'day OOo folks, > > I've been reading through recent posts in users@openoffice.org > > Some seem a little mischievous, i.e. I wonder if they are from genuine > frustrated users or attempts to discredit the OOo effort? > > And how much help should the group offer? For example there is a thread > from one user who has difficulties navigating directories from within a > DOS (cmd) shell. From the examples being given the syntax used seems > wrong. Should the group be offering to help with basic command line usage? > > How long is a piece of string? <g> > > > -- > > > > Pierre > Worrigee, NSW, > ,-._|\ > / Oz \ > \_,--._/ > v > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]