Am Dienstag, 25. Oktober 2005 00:24 schrieb Robert Derman: > Robert Derman replies: I just thought of something else. With at least > half of all the emails complaining of problems there soon comes a reply > where someone tells of hitting a button that will bring up a menu where > you can change a default or something that solves the problem. In other > words, most of the problems people have with OOo have already been > solved, or the features they want are already there.
You know about the FAQ and other manuals at http://documentation.openoffice.org? If a user comes up with a question that's covered there, point him there. Hopefully, next time he will check the FAQs or manuals first. > When the users manual is ready, is it ready now? It should be > embedded in all downloads, and if possible made so that when a user > clicks the Help button, taking them to the user manual should be one of > the options presented. It would make the downloads bigger. But I am in no position to decide. Maybe a link to documentation would be an idea. Which is already there: F1, then "Getting Support" links you to the OO.org website. Guido --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
