Hi Catherine,
"I purchased this product Saturday. It never downloaded. The set up
downloaded, but the product itself never downloaded. I have been trying to
get in touch with ANYONE!!!."
It sounds as if you have purchased the programs from a dodgy seller. Sadly
they reflect badly on OpenOffice.org, but they are no part of the group.
"I was sent an e-mail that said to go on: http://wwwOfficeBest
Deal.com/ac9811htm to download etc, etc. I attempted to so and was unable
to get onto this website. I feel that this is a rip off."
To download the programs free, you can follow the link bellow:
http://download.openoffice.org/2.2.0/contribute.html?product=OpenOffice.org&os=winwjre&lang=en-US&version=2.2.0
"I am now going to purchase word and excel because I need them for my new
computer. I will be contacting my credit card company and letting them know
about this transaction."
Save yourself a lot of money and give the download and programs a try first.
You will be very happy that you did!
By all means contact your bank, and ask them to do a redraw for the amount
charged. However it may be wise to contact the person/business that sold the
programs to you, as they should be given the opportunity to refund you the
purchase price.
Regards Peter :)
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