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From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Clarke Bishop Sent: 05/01/2008 11:02 AM To: discussion@acfug.org Subject: [ACFUG Discuss] Best way to download a PDF file I have a 2 MB PDF that I get's downloaded via a CFM page so that I can do some tracking of who downloads the page. It seems there are two ways to make this work: #1 <cfcontent type="application/pdf" file="myFile.pdf" reset="yes"> Normally, this would just open the PDF in the browser. - OR - #2 <cfheader name="Content-Disposition" value="attachment; filename=myFile.pdf"> <cfcontent type="application/pdf" file="myFile.pdf" reset="yes"> This prompts the user whether they want to save or open the document. Here are my questions: 1. My client thought that some users would not know how to click the save icon in the Adobe Reader plug-in to save the PDF to their local drive. So, option 2 would be better as it give them the choice. But, my users are coming to the page from a link in an email and option 2 leaves open a blank web browser after the open/save dialog. This might be confusing, too. Is there another option that will work better? Can I download the page and then redirect them to a download complete page? Or, maybe I should send them to a landing page from the e-mail link and then let them download from there? 2. With either option, sometimes the file fails to fully download, and the PDF displays with an error message: "There was an error opening this document. The file is damaged and could not be repaired" I added <cfsetting requestTimeOut="600"> To try and prevent this problem. But, somewhere I saw that the requestTimeOut doesn't apply to CFContent, so I'm not sure this really helps. The problem was hard to duplicate since it seems to be bandwidth-dependent. So, I turned on throttling in Charles, and selected a 56K modem to force low bandwidth. It seems to download consistently for about 2 minutes (About 25% of the 2MB file), and then just hangs for about 4.5 minutes and produces the error. I removed the <cfsetting> tag and got essentially the same behavior -- It goes for 2 minutes, then hangs for Once I deploy this, I expect thousands of downloads, and I don't want to have to handle a bunch of support calls. Any ideas on how to best handle the user interface and prevent this download timeout would be very much appreciated. Clarke ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink <http://www.fusionlink.com> ------------------------------------------------------------- ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -------------------------------------------------------------
