Yeah, SMS or even XMPP should do the trick. ;)

Paul Boddie <p...@boddie.org.uk> writes:

>
> Even some kind of SMS payment would be reasonably acceptable, but I guess the 
> money is all in "apps" these days. (Actually, there is apparently money in 
> sending SMS messages, but that's another story.)
>
>
> The challenge for us is to figure out how to formulate such demands for fair, 
> accessible and usable infrastructure. It has been a struggle to get the 
> message across in other areas.
>
> [...]
>
>
> A friend of mine mentioned having her public transport ticket checked, which 
> was in her case accessible via a specific "app" (of course), and when she 
> told 
> the inspectors that it was taking a while to come up on screen, the remark 
> was 
> made that maybe she should "get a newer phone". I can think of several 
> responses, some very impolite, others wondering whether ticket inspectors 
> make 
> so much money that they can regard having the latest gadgets as some kind of 
> civic duty.
>
> One problem is that "apps" are tempting for people offering public services 
> because the hardware involved is somewhat generic, meaning that 
> municipalities 
> (and their corporate entities) can avoid procuring things for specific 
> purposes. In Oslo, they spent substantial amounts eliminating paper tickets 
> with a smartcard system where (1) the readers didn't work, (2) the barriers 
> couldn't be used because of fire regulations, (3) the roll-out was so slow 
> that the first batch of cards had apparently degraded and were unreliable or 
> unusable, (4) connectivity is required to validate tickets, and (5) they have 
> to issue cards for short-term users like tourists or somehow make the "app" 
> work for them.
>
> With such a background of inept procurement (or demonstrably corrupt, in some 
> cases in the public transport bureaucracy), having an "app" seems like the 
> ultimate answer. But the correct answer is to provide people with the means 
> to 
> access the services, not to burden them with something that they think 
> everyone should have anyway.
>
> Paul
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>

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