> Indeed there is a second, probably not well-known key combination to enable
> Mod4 lock by pressing Shift+Mod3+Tab. It is relatively easy to press this
> combination accidentally, or maybe there is some interaction with another
> software triggering this. At least you should be able to deactivate the Mod4
> lock using this combination.
> 
> The combination is documented on the Neo homepage, but only in German:
> https://neo-layout.org/Benutzerhandbuch/Einrasten/
> 
> 
> qwertfisch


I am happy to report that this resolved the issue. Thank you! 
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