Author: adrian
Date: 2006-07-27 11:55:26 -0500 (Thu, 27 Jul 2006)
New Revision: 3459

Modified:
   django/trunk/docs/faq.txt
Log:
Added FAQ question 'I submitted a bug fix in the ticket system several weeks 
ago. Why are you ignoring my patch?'

Modified: django/trunk/docs/faq.txt
===================================================================
--- django/trunk/docs/faq.txt   2006-07-27 16:38:32 UTC (rev 3458)
+++ django/trunk/docs/faq.txt   2006-07-27 16:55:26 UTC (rev 3459)
@@ -619,3 +619,21 @@
 full info.
 
 .. _creating users: 
http://www.djangoproject.com/documentation/authentication/#creating-users
+
+Contributing code
+=================
+
+I submitted a bug fix in the ticket system several weeks ago. Why are you 
ignoring my patch?
+--------------------------------------------------------------------------------------------
+
+Don't worry: We're not ignoring you!
+
+It's important to understand there is a difference between "a ticket is being
+ignored" and "a ticket has not been attended to yet." Django's ticket system
+contains hundreds of open tickets, of various degrees of impact on end-user
+functionality, and Django's developers have to review and prioritize.
+
+Besides, if your feature request stands no chance of inclusion in Django, we
+won't ignore it -- we'll just close the ticket. So if your ticket is still
+open, it doesn't mean we're ignoring you; it just means we haven't had time to
+look at it yet.


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