I have an active Django project where the admin panel is used by the 
customer support team. I have two questions -

1. Django lacks a `view` permission because of which I have to assign the 
change permission to the customer support team which is slightly dangerous. 
I have some models for which the customer support team needs just the view 
access and not the change access because of security issues. Any workaround 
to this?

2. Although the admin panel can be used as a CRM, are there any popular CRM 
django apps than can be used instead of the admin panel?

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