Ezequiel helped me at hangouts.

at settings.py I had:
TEMPLATES: [
    {
        [...]
        'DIRS': ['templates']
        [...]
    },
]

and as Ezequiel said, is better to use:
        'DIRS': [os.path.join(BASE_DIR, 'templates')]

now everything is working,

Thank you Ezequiel, and everyone that helped me here.

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