Cheers!

I am a lawyer with some IT background. My team and I have created a 
prototype product where clients post there legal inquiries, which are 
outsourced by members of our team to various lawyers who we partner with. 
Lawyers are presented with online working area where they can log different 
activities on their work with the clients. All inquiries which we call 
cases are managed centrally and lawyers are only given access to their 
respective cases. We have integrated some automatic emails and 
notifications for members of our team. However, it is all a prototype - I 
have created a bunch of connected google spreadsheets and some scripts to 
automate various processes. It works fine but I want to grow it.

I have recently reviewed the case management solutions of of some friends 
who also work in the legal tech industry. It's based on the Django CMS. I 
liked it but it doesn't really do the job for me so I decided to look for 
some recommendations on available solutions which I can base the product 
on. The necessary features are:


   1. Database for cases, accessible through web app by admins (I call them 
   case managers). They work with the database on a daily basis - assign cases 
   to lawyers, follow case logs, communicate with clients and lawyers;
   2. Service provider (lawyer) interface - a simplified version of the 
   database with more friendly ux. Lawyers are also our clients as service 
   providers and they need an are to manage their cases.
   3. Reporting based on statuses - i.e. how many cases are pending 
   response for client currently;
   4. Email automation - option to send emails to clients and lawyers 
   directly from one app. This should be an options for admins.

These are the initial options with which I want to start. After that I want 
to add an invoicing tool, a payment processor and a voip option. I will 
appreciate and review all recommendations.

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