Its done bro model is configured already i didn't just posted the models.py 
file

On Monday, 22 November 2021 at 21:18:12 UTC+5:30 ram.asf...@gmail.com wrote:

> will update asap
>
> On Mon, Nov 22, 2021 at 1:22 PM David Nugent <dav...@uniquode.io> wrote:
>
>> Well, there are several ways you can deal with that.
>>
>> Probably easiest is to override get_template() and switch the template 
>> based on whatever type of ticket you're managing or you can change the 
>> value of self.template_name based on the request.
>>
>> Or maybe you prefer a single template to deal with all cases with 
>> conditional blocks where appropriate.
>>
>>
>> Regards,
>> David
>>
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