Re: Image Update not Working in Production, Please Help

[Kasper Laudrup]

On 15/05/2022 03.15, Wisdom Ugochukwu wrote:

I hosted a Django project on Name Cheap, it works well on development, but on going live I noticed image creation and update is not working

here is the error I'm getting! Please kindly help


/lib64/libc.so.6: version `GLIBC_2.14' not found (required by 
/home/aiteglbu/virtualenv/humanitiesmed/3.8/lib/python3.8/site-packages/PIL/_imaging.cpython-38-x86_64-linux-gnu.so
  <http://imaging.cpython-38-x86_64-linux-gnu.so>)

Kind regards,
Kasper Laudrup

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Seems like you've somehow managed to use a version of PIL compiled against another version of glibc than the one running on your live system. Hard to guess how you've managed to do that without any details but I might assume that you've simply copied you're virtual environment from development (running another, incompatiable glibc version) to production. That's not the way to do it. Keep your requirements in a text file (requirements.txt) and setup a fresh virtual environment on your production system instead installing the requirements from that file.

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