I would allow the multiple submissions, but make a note of any IP
addresses to let you exclude the data in the analysis stage.  From
memory the following "meta" variables might be relevant:
HTTP_CLIENT_IP, REMOTE_ADDR, HTTP_X_FORWARDED_FOR comma separated)

Although I don't know who your users are, people behind a firewall
will have the same IP, so will people who switch browsers or close
cookie-cleaning browsers to complete the survey at another time. Plus
by doing it this way, you may be able to stop the more determined
participants, who would try methods you wouldn't be able to detect if
they knew that their data weren't being accepted.

If this is a more scientific survey, doing it this way helps you show
that the data are valid (you can say in your report that X
participants had the same IP address and have therefore been
excluded).

Cheers,

Will

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