Are you emailing just the rtf document you generate or sending the 
contents in the email body as well?

The problem might be that the content encoding of the rtf or email 
message is not set properly.

cootetom wrote:
> Hello,
>
> I'm having some trouble with strange characters that come from MS
> Word. User's are copying text from MS Word, pasting it into a textarea
> on the site. I then save that text into MySQL (table charset is set to
> utf-8). Then later I retrieve that data to create a RTF document then
> an email it to somebody. The problem is that a lot of characters from
> word aren't displaying correctly.
>
> Example an " will return \xe2\x80\x93 from the database. What type of
> encoding is that?
>
> I've tried running this through all sorts of encoding functions in
> python but haven't had any success, unicode, smart_unicode, decode &
> encode functions.
>
> My next guess would be that perhaps these strange characters need to
> be removed before they are saved to the database. Any ideas?
> >
>   


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