Are you running it through a mod-python handler? From your urls.py, it
looks like it would handle ^support as the first level match and then
continue for "/case", so the reverse URL seems to be correct, i.e. /
support/case/1.

How are you tacking the "/helpdesk" to your request initially?


On Dec 29, 6:22 am, davathar <davat...@gmail.com> wrote:
> I'm stuck on a "reverse" problem.  The 'case' view is supposed to
> record posted info, then reload the same page.  But it's dropping the
> first part of the URL on the redirect and I've not been able to figure
> out why.
>
> It should be going to .com/helpdesk/support/case/1/  But it's going
> to .com/support/case/1/
>
> I'm sure it's something simple as I've had the problem in the past and
> fumbled my way through it.  But I can't find it this time.  Hopefully
> the below pasted lines show all the necessary detail.
>
> Anyone see my error?
>
> helpdesk.urls:
> urlpatterns = patterns('',
>     (r'^support/', include('helpdesk.support.urls')),
> )
>
> helpdesk.support.urls:
> urlpatterns = patterns('helpdesk.support.views',
>     (r'^case/(?P<case>\d+)/$', 'case',{},'case_url' ),
> )
>
> helpdesk.support.views:
> def case(request, case):
>     return HttpResponseRedirect(reverse('case_url', args=(case.id,)))
> # Redirect back here after POST
>
> -Shane

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