Hi Kelvin, On 04/16/2014 04:24 AM, Kelvin Smith wrote: > I have installed DL on my website; I can use the web interface to send and > receive files. However, I'm running into a problem with getting Thunderbird > (v24.4.0, the latest version) to set up the Filelink account. I've followed > the directions on your website, but when I click on Set Up Account, I > get "An error occurred while setting up the account!" Sometimes it happens > before I get a window asking for a password, sometimes after the password > request.
Yes, the Thunderbird addon is lacking in error messages unfortunately. As a first test, make sure the "REST URL" is correct. In the preferences of Thunderbird/Attachments, remove the existing DL account and add a new one. To make sure the URL is correct, try accessing the REST URL with a browser. You should get a username/password prompt from the browser itself (this is not the same as the login page). If you don't get a password prompt, or you get a server error, there is probably a mis-configuration on the server. > I don't see any troubleshooting information, so I don't really know where > to go from here. I really like the idea of using DL rather than a > commercial service, so it's completely under my control; I hope I can get > it working. Given that the normal web interface works fine, this is most likely a very simple issue.
