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------ Original message------
From: Lynne Mack via dmarc-discuss
Date: Mon, May 9, 2016 6:17 PM
To: dmarc-discuss@dmarc.org;
Cc:
Subject:Re: [dmarc-discuss] dmarc-discuss Digest, Vol 51, Issue 11

UNSUBSCRIBE ME PLEASE


On 16-04-19 15:00, dmarc-discuss-requ...@dmarc.org wrote:
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> Today's Topics:
>
>     1. Failure reports from Microsoft servers due to SPF and DKIM
>        both failing for forwarded/resent messages (Geir Waade)
>     2. Re: Failure reports from Microsoft servers due to SPF and
>        DKIM both failing for forwarded/resent messages (Franck Martin)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 19 Apr 2016 11:10:34 +0000
> From: Geir Waade <geir.wa...@confirmit.com>
> To: "dmarc-discuss@dmarc.org" <dmarc-discuss@dmarc.org>
> Subject: [dmarc-discuss] Failure reports from Microsoft servers due to
>        SPF and DKIM both failing for forwarded/resent messages
> Message-ID:
>        <c72df8e67c274644832d0bde5d17c...@co-osl-ex2013.firmglobal.com>
> Content-Type: text/plain; charset="us-ascii"
>
> Hello,
>
> We have been ramping up DMARC usage over the last year or so, and recently 
> enabled the failure reporting option to allow recipient servers to notify us 
> when a message is quarantined or rejected due to a failing policy. We have 
> SPF and DKIM in place for our domains and have set the failure policy to 
> fo=0, which requires both SPF and DKIM to fail for the DMARC check to fail.
>
> What we've noticed is a potential problem with certain conditions of message 
> forwarding, resulting in a bit of failure report flooding. Whenever we send a 
> message to someone with a Hotmail/MSN/Outlook.com address, who has configured 
> their account to forward email to another address on Microsoft's services 
> (Office365 / Exchange hybrid?), we get DMARC failure reports from 
> st...@hotmail.com<mailto:st...@hotmail.com>. The headers in the report's 
> attached emails show that delivery from our servers to the hotmail server for 
> the original address succeeds, with both SPF and DKIM checks passing. 
> However, there's an internal delivery exchange of the message between 
> outlook.com / hotmail.com / onmicrosoft servers for the new recipient's 
> address, and the recipient's server performs a new authentication check on 
> the forwarded message. This fails the SPF check, which is to be expected, but 
> should not be enough to fail the message per our DMARC policy of 'fo=0'.  
> However, for some reason!
  i!
>   t also fails the DKIM check at this point - possibly due to a modified 
> subject or an added anti-spam scan disclaimer? The final recipient's server 
> politely adheres to our DMARC policy and rejects/quarantines the message, and 
> we get a failure report as a result.
>
> Is there anything we can do as a sender to prevent this from happening, 
> beyond relaxing the policy to maybe quarantine less than 100% of failed 
> messages? It seems odd that we are getting an abundance of these from 
> Microsoft, but almost nothing from other services. Has Microsoft implemented 
> some superfluous auth checks in their internal delivery line that fails due 
> to them breaking the DKIM signature on a previous step, or is possibly this 
> due to Office365 customer setup?
>
> I have several examples of emails with headers showing the odd forwarding 
> path these messages take, if you'd be interested in taking a look. Any 
> suggestions you can give us would be most welcome.
>
> Best regards,
> Geir W
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>
> ------------------------------
>
> Message: 2
> Date: Tue, 19 Apr 2016 11:30:30 -0700
> From: Franck Martin <fmar...@linkedin.com>
> To: Geir Waade <geir.wa...@confirmit.com>
> Cc: "dmarc-discuss@dmarc.org" <dmarc-discuss@dmarc.org>
> Subject: Re: [dmarc-discuss] Failure reports from Microsoft servers
>        due to SPF and DKIM both failing for forwarded/resent messages
> Message-ID:
>        <canyrh9-+mblvz7q9o+2rkwgzaqgkbr1x5-6niw0hrgm+nwr...@mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> MS-Exchange tends to normalize the email (like fix html) before storing it
> (in TNEF format) or forwarding it. It is known, and is being addresses.
> Several fixes have been in place in office365 (less so for on-premises
> systems), but your mileage may vary...
>
> A search through the list archives may help you.
>
> On Tue, Apr 19, 2016 at 4:10 AM, Geir Waade via dmarc-discuss <
> dmarc-discuss@dmarc.org> wrote:
>
>> Hello,
>>
>>
>>
>> We have been ramping up DMARC usage over the last year or so, and recently
>> enabled the failure reporting option to allow recipient servers to notify
>> us when a message is quarantined or rejected due to a failing policy. We
>> have SPF and DKIM in place for our domains and have set the failure policy
>> to fo=0, which requires both SPF and DKIM to fail for the DMARC check to
>> fail.
>>
>>
>>
>> What we've noticed is a potential problem with certain conditions of
>> message forwarding, resulting in a bit of failure report flooding. Whenever
>> we send a message to someone with a Hotmail/MSN/Outlook.com address, who
>> has configured their account to forward email to another address on
>> Microsoft's services (Office365 / Exchange hybrid?), we get DMARC failure
>> reports from st...@hotmail.com. The headers in the report's attached
>> emails show that delivery from our servers to the hotmail server for the
>> original address succeeds, with both SPF and DKIM checks passing. However,
>> there's an internal delivery exchange of the message between outlook.com
>> / hotmail.com / onmicrosoft servers for the new recipient's address, and
>> the recipient's server performs a new authentication check on the forwarded
>> message. This fails the SPF check, which is to be expected, but should not
>> be enough to fail the message per our DMARC policy of 'fo=0'.  However, for
>> some reason it also fails the DKIM check at this point ? possibly due to a
>> modified subject or an added anti-spam scan disclaimer? The final
>> recipient's server politely adheres to our DMARC policy and
>> rejects/quarantines the message, and we get a failure report as a result.
>>
>>
>>
>> Is there anything we can do as a sender to prevent this from happening,
>> beyond relaxing the policy to maybe quarantine less than 100% of failed
>> messages? It seems odd that we are getting an abundance of these from
>> Microsoft, but almost nothing from other services. Has Microsoft
>> implemented some superfluous auth checks in their internal delivery line
>> that fails due to them breaking the DKIM signature on a previous step, or
>> is possibly this due to Office365 customer setup?
>>
>>
>>
>> I have several examples of emails with headers showing the odd forwarding
>> path these messages take, if you'd be interested in taking a look. Any
>> suggestions you can give us would be most welcome.
>>
>>
>>
>> Best regards,
>>
>> Geir W
>>
>> _______________________________________________
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>> dmarc-discuss@dmarc.org
>> http://www.dmarc.org/mailman/listinfo/dmarc-discuss
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>> NOTE: Participating in this list means you agree to the DMARC Note Well
>> terms (http://www.dmarc.org/note_well.html)
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> End of dmarc-discuss Digest, Vol 51, Issue 11
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