I'm still having fails when my web hosting company sends order confirmations to my customers. I have my own mail server which handles most of my email however my ecommerce host handles order confirmations etc. Those emails fail DMARC.

Here's my spf key (edited).

v=spf1 a mx a:MINE.com a:mail.MINE.com a:smpt5.volusion.com ~all

Obviously Volusion is my web host and I have confirmed that smpt5.volusion.com is the server they send mail from.

Volusion themselves are of no help. Depending on who I talk to they act like they've never heard of DMARC or they willl only help people if Voluison hosts your DNS and email. In my case, they do neither.

What do I have wrong?

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