Hi,

On Apr 29, 2014, at 2:29 AM, Ken Peng <[email protected]> wrote:
> I checked them, all seem correct.

Yep.

> This is the traceroute info for one of the failed nameservers.
> 
> $ traceroute h.root-servers.net
> traceroute to h.root-servers.net (128.63.2.53), 30 hops max, 60 byte packets
> 1  113.108.228.129 (113.108.228.129)  0.404 ms  0.886 ms  1.064 ms
> 2  121.14.46.93 (121.14.46.93)  0.475 ms  0.941 ms  1.227 ms
> 3  121.14.37.33 (121.14.37.33)  6.604 ms  6.958 ms  7.168 ms
> 4  121.14.37.6 (121.14.37.6)  0.369 ms  0.377 ms  0.393 ms
> 5  121.14.50.13 (121.14.50.13)  1.569 ms  1.615 ms  1.694 ms
> 6  113.108.208.97 (113.108.208.97)  4.362 ms  3.704 ms  3.624 ms
> 7   (202.97.34.202)  2.973 ms  2.976 ms  2.972 ms
> 8  202.97.61.234 (202.97.61.234)  1.429 ms  1.421 ms  1.297 ms
> 9  202.97.52.154 (202.97.52.154)  161.854 ms  161.380 ms  161.363 ms
> 10  202.97.49.158 (202.97.49.158)  157.784 ms  157.338 ms  157.326 ms
> 11  218.30.54.198 (218.30.54.198)  255.352 ms  255.432 ms  255.425 ms
> 12  los-edge-05.inet.qwest.net (67.14.22.130)  251.492 ms 
> los-edge-05.inet.qwest.net (67.14.22.106)  256.656 ms 
> los-edge-05.inet.qwest.net (67.14.22.130)  251.350 ms
> 13  65-126-18-214.dia.static.qwest.net (65.126.18.214)  360.808 ms 360.171 ms 
>  360.426 ms
> 14  143.56.244.2 (143.56.244.2)  258.023 ms  254.128 ms  254.172 ms
> 15  ap-1-1-1-nd.level3-lax.core.dren.net (140.6.244.1)  249.144 ms 248.882 ms 
>  249.567 ms
> 16  np-5-1-1-nd.sandiego.core.dren.net (140.6.0.1)  359.050 ms  358.964 ms  
> 359.087 ms
> 17  138.18.190.89 (138.18.190.89)  349.903 ms  349.947 ms  349.974 ms
> 18  * * *
> 
> The ping info:
> 
> $ ping -c 3 h.root-servers.net
> PING h.root-servers.net (128.63.2.53) 56(84) bytes of data.
> 64 bytes from 128.63.2.53: icmp_seq=1 ttl=45 time=355 ms
> 64 bytes from 128.63.2.53: icmp_seq=2 ttl=45 time=356 ms
> 64 bytes from 128.63.2.53: icmp_seq=3 ttl=45 time=257 ms
> 
> --- h.root-servers.net ping statistics ---
> 3 packets transmitted, 3 received, 0% packet loss, time 21549ms
> rtt min/avg/max/mdev = 257.609/323.121/356.333/46.325 ms

Assuming your traceroute uses UDP, it looks to me like your source address is 
having (at least) UDP filtered once it hits the DREN. "H" might not have been 
the best choice to test since it probably isn't too surprising there might be 
reachability issues given the DREN is the US Defense Research and Engineering 
network and I believe there have been a number of UDP (DNS) amplification 
attacks originating from China. It may be that the issues you are facing with 
access to root servers can be attributed to folks trying to mitigate DDoS 
attacks.  

Are you seeing the same sort of behavior (UDP-based traceroute failing, ping 
succeeding) from the other root servers you're unable to reach?

As a mitigation, I might suggest having your resolvers slave the root zone...

Regards,
-drc

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