*** Democracies Online Newswire - http://www.e-democracy.org/do *** ------- Forwarded Message Follows ------- Date sent: Thu, 17 Aug 2000 16:33:54 +0200 From: Åke Grönlund <[EMAIL PROTECTED]> Subject: Electronic Government - call for chapters CALL FOR CHAPTERS Chapter proposal deadline September 30, 2000 ELECTRONIC GOVERNMENT: DESIGN, APPLICATIONS, and MANAGEMENT A book edited by Åke Grönlund, Umeå University, Sweden Electronic Government refers to all the processes of governance, administration, and services that together constitute public sector operations. IT is today involved in most public sector activities, ranging from citizen interactions to deeply embedded functions such as decision models, visualization tools, and data mining techniques. The public sector faces great changes due to technical development, internationalization, rationalization, and increased citizen demands for services and participation. From having been seen as a tool, IT is now seen as a strategic instrument to redesign operations. In many countries, political initiatives have been taken to achieve electronic government over the next few years. There is a great need to understand how IT can best be employed in a sector which operates not only by economic rationality, but also has to make operations acceptable from democratic points of view - e g concerning participation, transparency, accountability - and where issues of privacy and security are more pressing than in any other sector. How to design and manage a new informational logic in government operations? The purpose of this book is to provide guidance to practitioners and decision makers in the public sector and to students in programs aiming at such positions. TOPICS include, but are not limited to, the following: -- The public sector perspective: the role of IT, evaluation criteria and methods, etc -- The interplay between the public sector and the citizens in decision processes, service processes -- Democracy and new communication processes -- Knowledge management in the public sector -- Methods for measuring success -- Measuring quality in the public sector -- Electronic services and institutional change: Organizational redesign, new cooperation patterns among government agencies, public-private partnerships, intermediaries -- Electronic services and changes in work methods, new roles for staff, politicians, and citizens, etc -- Electronic service infrastructures - supply chains, logistics, media integration, new informational logic, new institutions (e g intermediaries), repackaging of government services and functions (e g partnerships with the private sector, the voluntary sector, local government), etc -- New processes for services, democratic interaction etc -- Implementation of enabling technologies; Local portals, ERP systems, simulation tools, decision support systems, smart cards, tools for identification, privacy and security, government portals for one-stop shopping -- Electronic commerce involving public sector agencies SUBMISSION PROCEDURE: Researchers and practitioners are invited to submit a 2-3 page proposal explaining the mission and concerns of the proposed chapter on or before September 30, 2000. Authors of accepted proposals will be notified by October 15, 2000. Full chapters are due December 15. All submitted chapters will be blind reviewed. The book is scheduled to be published by Idea Group Publishing in Summer of 2001. Send all contributions and inquiries by email to Åke Grönlund at [EMAIL PROTECTED] Åke Grönlund Department of Informatics Umeå University 901 87 Umeå, Sweden Phone: +46-70-585 17 90 -- ......... Dr. Åke Grönlund phone +46-90-786 62 24 Dept. of Informatics +46-70-585 17 90 (best voice choice) Umeå University fax -90-786 65 50 901 87 Umeå email [EMAIL PROTECTED] SWEDEN Web home: http://www.informatik.umu.se/~gron Center for Studies of IT in the Public Sector, CSIPS: http://www.informatik.umu.se/csips ^ ^ ^ ^ Steven L. Clift - W: http://www.publicus.net Minneapolis - - - E: [EMAIL PROTECTED] Minnesota - - - - - T: +1.612.822.8667 USA - - - - - - - ICQ: 13789183 *** Please send submissions to: [EMAIL PROTECTED] *** *** To subscribe, e-mail: [EMAIL PROTECTED] *** *** Message body: SUB DO-WIRE *** *** To unsubscribe instead, write: UNSUB DO-WIRE *** *** Please forward this post to others and encourage *** *** them to subscribe to the free DO-WIRE service. ***
