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Important report.  I'd really like to also see this kind of analysis in a
one big comparative spread sheet table with points assigned to the
different legislative bodies to give us some sort of comparative
ranking.  Now that would get folks attention.  Also, is anyone aware of
efforts to compare the state governor websites or rule-making web sites?

Steven Clift
Democracies Online

P.S.  I should note that they are updating this report through
April.  Hmmm, under legislative tracking they say that MN only has two of
the six items they tracked. I believe we've had all six for at least three
years.  Be sure to point out any other corrections because this is
important information to collect.


Available From:
http://www.ombwatch.org/npadv/2001/stlg/index.html


Plugged In, Tuning Up (March 2001) EXECUTIVE SUMMARY

The Internet is increasingly considered a central element of revitalized
civic  participation in the United States. One aspect of this powerful
force is  "e-government," the idea that effective information exchanges
and efficient service  transactions between citizens and government can
occur online. The potential for  e-government raises a set of expectations
of citizens, and a host of considerations for  government itself including
accessibility, security, privacy, and relevancy of content.  In order for
e-government to become a reality, government must be receptive and
capable of providing access to content and services to the public without
compromising its operational effectiveness. As more citizens begin to use
the Internet  to participate in policy matters, there will be greater
demands for a wider range of  legislative content and services online, as
well as increased access into the workings  of the legislatures
themselves.

Much of the discussion and research on e-government, to date, has been
focused at  the federal level, specifically with respect to case studies
of agency implementation  and coordination. To the degree that the
implications of e-government on legislative  bodies have been explored,
much of the literature focuses on the U.S. Congress, to  the exclusion of
state legislatures.

To address this gap, OMB Watch has undertaken an assessment of websites
for  each state's legislative resource to set forth a baseline set of
measures and  considerations. This will provide a starting point for
citizens, public interest groups,  and legislatures to evaluate and
develop online resources that help meet the widest  range of needs with
the fewest barriers possible. Our assessment covers whether a  site
provides information on:

     Legislators and How to Reach Them
     Explanations of Legislative Process
     Legislative Tracking and Monitoring
     Administrative Entities within the Legislature
     State Resources
     Statements Addressing User Expectations
     Site Design
     Site Navigation

This collective snapshot reveals a number of useful findings that help to
clearly define  how e-government is being implemented with respect to
state legislatures. For  example:


-     92% of state legislative websites provide contact information for
legislators,  but only 12% provide the means to address concerns directly
to legislators  while online

-     76% explain the legislative process, and 65% provide access to the
rules for  legislative bodies, but only 49% present definitions of
legislative terminology

-     More than half of the states provide no information on legislative
calendars,  committee schedules, floor schedules, or a legislative session
report

-     Most states only provide information on the majority and minority
leadership,  but not the oversight, ethics, or legislative research bodies

-     While 84% of the legislatures provide access to their constitutions
online, only  about a quarter provide links to the other branches of state
government

-     51% of state legislatures use cookies on their sites, but nearly all
of them  96% do not have a statement about their use. Though 75% of
legislatures  have some method of collecting information or allowing users
to interact with  the legislative body, nearly all states lack a clearly
defined privacy policy on  their site.

-     No state provided clearly identifiable compliance with commonly
accepted  web design principles for accessibility to those with
disabilities

-     More than half of the legislative websites lacked a clear set of
tools to help  users navigate the volume of content available



Each set of findings raises a set of considerations that need to be
addressed. Content  and services are difficult for constituents to
navigate, inaccessible site design presents  a "digital divide" for a
potentially large base of online citizens, and inconsistent levels  of
free versus for-fee access to legislative resources raises questions about
public  access to information. To assist state legislatures in their
capacity building for  participation, a number of recommendations for
addressing user concerns are  presented for review. To help expand the
range of possibilities, a set of promising  technology practices currently
employed by state legislatures is also included.

                               Democracy itself depends upon citizen and
public interest participation. The  prospects of e-government to deliver
enhanced democracy through technology  requires no less. As state
legislative websites continue to become even more  responsive to the needs
of their citizenry, the mandate is clear: be visible, accessible,  usable,
and useful.


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