*** Democracies Online Newswire - http://www.e-democracy.org/do *** The E-Envoy's Office in the UK Cabinet Office is working on the development of e-democracy policies as they relate _directly_ to the role of government. This is an extremely important development. The ICA <http://www.ica-it.org/> recently published a set of articles including "E-Government In The Service Of Democracy" by Paul Waller, Peter Livesey, and Karin Edin available directly at <http://www.ica-it.org/docs/issue74/issue74-waller.pdf>. An number of other useful articles are listed below. Steven Clift Democracies Online From: http://www.ica-it.org/docs/issue74/index.html ICA International Council for Information Technology in Government Administration ICA Information no. 74 General Issue June 2001 This document consists of an editorial and seven papers, each of which is available in PDF format as a separate download. Abstracts from each paper can be found below the contents list. Contents Abstracts Top CONTENTS 1 Editorial Larry Caffrey, ICA 16K PDF 2 National Infocomm Strategy And Policy: Singapore's Experience William Hioe, Singapore 495K PDF 3 KIKERES: Cadastre Of Public Sector Information On The Internet Zsolt Sikolya, Hungary 32K PDF 4 E-Government In The Service Of Democracy Paul Waller Peter Livesey, Karin Edin, UK 30K PDF 5 Use Of Public Administration Services On The Internet In Sweden Inger Lingvall, Sören Lindh, Sweden 32K PDF 6 Why Estonia: Preparing For The Information Age Imre Siil, Estonia 41K PDF 7 Behind The Portal: Revealing The Challenges Of Service Integration Michelle d'Auray, Canada 98K PDF 8 Reflections, Observations And Reminiscences Of ICA Benny Raab, Israel 110K PDF The complete document 770K PDF Top ABSTRACTS National Infocomm Strategy And Policy: Singapore's Experience William Hioe, Singapore download Singapore, with a land area of approximately 650 square kilometres, has very little natural resources. Most of the food we consume, and even the water we drink, have to be imported from neighbouring countries. One of the few tangible assets we have is human resource - the descendants of immigrants from the surrounding region, China, India and Europe. And even that we do not have too many of - a population of slightly over 4 million today. In the late 1970s, the government of Singapore realised that the island nation could no longer afford to compete with the much larger regional countries in labour-intensive industries. The only viable alternative for Singapore would be to move up the value chain and focus on capital-intensive and technology-intensive activities. Information technology (IT) was identified as one key technology that would help improve Singapore's economic performance by doing more with less - increasing labour productivity, making processes leaner and more efficient, and delivering better services to customers. Top KIKERES: Cadastre Of Public Sector Information On The Internet Zsolt Sikolya, Hungary download Day by day a huge amount of data is generated within the public administration. This data has exceptional value, and as we progress towards the information society this value rapidly increases. Next to human resources, information will be the most significant resource of the new society. So it is very important how we manage the resource represented by the public sector data; how we ensure that everybody can access these data who needs them; how we manage the quality of the this data. Some types of data are sensitive: intellectual property rights protect them; they are subjects of state secret and of official secret; or an act restricts them to be made public. These types of data require special management thus their usability is limited. In the following we examine data types that are of public use, and that society has a significant interest in their access. Among these is information concerning environment, culture, education, transport, health-care, labour, accommodation, public services, law, administration, politics, and also the data of certain state registries (cadastres of real estates, enterprises, etc.). Top E-Government In The Service Of Democracy Paul Waller Peter Livesey, Karin Edin, UK download The decline in participation in traditional democratic forums has provided the impetus for governments to consider how they might begin to provide a response to the democratic deficit. Although new technologies are not a panacea, they may provide a means of enriching democracy and simplifying voting in elections and, therefore, go some way to help increase democratic participation - so called e- democracy. This article is based on Graham Stringer's speech delivered to the 3rd Global Forum in Naples on 15 March 2001. The UK government's aim is to strengthen representative democracy via the use of Internet and other communication technologies by providing enhanced opportunities for every citizen to participate in the democratic process; and enabling government and parliament to seek the views, knowledge and experiences of the people they represent. The objectives will be to use the Internet and other communication technologies to: Facilitate Broaden Deepen participation in the democratic process. In order to succeed, a number of challenges must also be addressed. Inclusive access to Internet and other communication channels. Security and privacy, where appropriate. Responsive government. Effective public deliberation. Electronic provision of electronically stored official information. Top Use Of Public Administration Services On The Internet In Sweden Inger Lingvall, Sören Lindh, Sweden download e-Government - The 24/7 Agency The 24-hour seven-days-a-week Agency has emerged as a leading concept in efforts to enhance government accessibility. 24/7 means good services for the public and businesses irrespective of time of day and geographical location. Top Why Estonia: Preparing For The Information Age Imre Siil, Estonia download Estonia is one of the smallest among the European Union accession countries, after Malta and Cyprus. I would like to say that small is not only pretty but sometimes also facilitates solving problems and accelerating development - also in the field of ICT. I am going to explain now how we have taken our potential advantages in moving towards Information Society. Top Behind The Portal: Revealing The Challenges Of Service Integration Michelle d'Auray, Canada download Canada is taking a phased approach to achieving what it calls Government On-Line (GOL). In the initial phase, it focused on strengthening its Internet presence and improving the organization and presentation of its on-line information. Behind the scenes, a host of challenges arise in taking government on- line, but several relate specifically to the task of cutting across traditional organizational boundaries to create a truly citizen- centred interface - that is, the integration of information and services behind the Internet portal. The Government of Canada is currently undertaking a dynamic series of Internet-based pilot projects to accelerate the pace of integration and implementation. These projects are discussed, as are some of the ongoing challenges in implementing an integrated e-government and progress to date in addressing those challenges. In the 1990s, 're-inventing government' was a much-discussed concept that some believe was premature, though it helped lay the foundation for the Canadian government's adoption of a client-service business model. In 2001, with the client-service model harnessed to today's Internet technology, the concept has come into its own. Top Reflections, Observations And Reminiscences Of ICA Benny Raab, Israel download Mr Benyamin (Benny) Raab, has been a close observer and participant in ICA affairs for over 20 years as National Representative for Israel, a past Programme Committee Chair and leader of a number of Study Groups, including 'Charging for Services' published earlier this year. He is Honorary President of the Israel Chamber of Information Systems Analysts. In 2000 Benny was made an Honorary Life Member of ICA, only the third person in over 30 years to be given that honour. Here he reflects upon his ICA 'career' in his own inimitable style. 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