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The E-Envoy's Office in the UK Cabinet Office is working on the
development of e-democracy policies as they relate _directly_ to the
role of government.  This is an extremely important development.

The ICA <http://www.ica-it.org/> recently published a set of articles
including "E-Government In The Service Of Democracy" by Paul Waller,
Peter Livesey, and Karin Edin available directly at
<http://www.ica-it.org/docs/issue74/issue74-waller.pdf>.

An number of other useful articles are listed below.

Steven Clift
Democracies Online


From:
http://www.ica-it.org/docs/issue74/index.html

ICA International Council for Information Technology in Government
Administration

ICA Information no. 74 General Issue June 2001

This document consists of an editorial and seven papers, each of
which is available in PDF format as a separate download. Abstracts
from each paper can be found below the contents list.

Contents

Abstracts


                                Top
CONTENTS

1
Editorial
Larry Caffrey, ICA
                                                         16K PDF
2
National Infocomm Strategy And Policy: Singapore's Experience
William Hioe, Singapore
                                                        495K PDF
3
KIKERES: Cadastre Of Public Sector Information On The Internet
Zsolt Sikolya, Hungary
                                                         32K PDF
4
E-Government In The Service Of Democracy
Paul Waller Peter Livesey, Karin Edin, UK
                                                         30K PDF
5
Use Of Public Administration Services On The Internet In Sweden
Inger Lingvall, Sören Lindh, Sweden
                                                         32K PDF
6
Why Estonia: Preparing For The Information Age
Imre Siil, Estonia
                                                         41K PDF
7
Behind The Portal: Revealing The Challenges Of Service Integration
Michelle d'Auray, Canada
                                                         98K PDF
8
Reflections, Observations And Reminiscences Of ICA
Benny Raab, Israel
                                                        110K PDF


                                     The complete document

                                                        770K PDF

                                Top
                     ABSTRACTS

National Infocomm Strategy And Policy: Singapore's Experience
William Hioe, Singapore
                                                      download


Singapore, with a land area of approximately 650 square kilometres,
has very little natural resources. Most of the food we consume, and
even the water we drink, have to be imported from neighbouring
countries. One of the few tangible assets we have is human resource -
the descendants of immigrants from the surrounding region, China,
India and Europe. And even that we do not have too many of - a
population of slightly over 4 million today.

In the late 1970s, the government of Singapore realised that the
island nation could no longer afford to compete with the much larger
regional countries in labour-intensive industries. The only viable
alternative for Singapore would be to move up the value chain and
focus on capital-intensive and technology-intensive activities.
Information technology (IT) was identified as one key technology that
would help improve Singapore's economic performance by doing more
with less - increasing labour productivity, making processes leaner
and more efficient, and delivering better services to customers.


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KIKERES: Cadastre Of Public Sector Information On The Internet
Zsolt Sikolya, Hungary
                                                     download


Day by day a huge amount of data is generated within the public
administration. This data has exceptional value, and as we progress
towards the information society this value rapidly increases. Next to
human resources, information will be the most significant resource of
the new society. So it is very important how we manage the resource
represented by the public sector data; how we ensure that everybody
can access these data who needs them; how we manage the quality of
the this data.

Some types of data are sensitive: intellectual property rights
protect them; they are subjects of state secret and of official
secret; or an act restricts them to be made public. These types of
data require special management thus their usability is limited. In
the following we examine data types that are of public use, and that
society has a significant interest in their access. Among these is
information concerning environment, culture, education, transport,
health-care, labour, accommodation, public services, law,
administration, politics, and also the data of certain state
registries (cadastres of real estates, enterprises, etc.).


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E-Government In The Service Of Democracy
Paul Waller Peter Livesey, Karin Edin, UK
                                                      download


The decline in participation in traditional democratic forums has
provided the impetus for governments to consider how they might begin
to provide a response to the democratic deficit. Although new
technologies are not a panacea, they may provide a means of enriching
democracy and simplifying voting in elections and, therefore, go some
way to help increase democratic participation - so called e-
democracy. This article is based on Graham Stringer's speech
delivered to the 3rd Global Forum in Naples on 15 March 2001.

The UK government's aim is to strengthen representative democracy via
the use of Internet and other communication technologies by
providing enhanced opportunities for every citizen to participate in
the democratic process; and enabling government and parliament to
seek the views, knowledge and experiences of the people they
represent.

The objectives will be to use the Internet and other communication
technologies to:

Facilitate
Broaden
Deepen

participation in the democratic process.

In order to succeed, a number of challenges must also be addressed.

Inclusive access to Internet and other communication channels.
Security and privacy, where appropriate.
Responsive government.
Effective public deliberation.
Electronic provision of electronically stored official information.


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Use Of Public Administration Services On The Internet In Sweden
Inger Lingvall, Sören Lindh, Sweden
                                                      download


e-Government - The 24/7 Agency
The 24-hour seven-days-a-week Agency has emerged as a leading concept
in efforts to enhance government accessibility. 24/7 means good
services for the public and businesses irrespective of time of day
and geographical location.


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Why Estonia: Preparing For The Information Age
Imre Siil, Estonia
                                                      download


Estonia is one of the smallest among the European Union accession
countries, after Malta and Cyprus. I would like to say that small is
not only pretty but sometimes also facilitates solving problems and
accelerating development - also in the field of ICT. I am going to
explain now how we have taken our potential advantages in moving
towards Information Society.


                                Top
Behind The Portal: Revealing The Challenges Of Service Integration
Michelle d'Auray, Canada
                                                      download


Canada is taking a phased approach to achieving what it calls
Government On-Line (GOL). In the initial phase, it focused on
strengthening its Internet presence and improving the organization
and presentation of its on-line information.

Behind the scenes, a host of challenges arise in taking government on-
line, but several relate specifically to the task of cutting across
traditional organizational boundaries to create a truly citizen-
centred interface - that is, the integration of information and
services behind the Internet portal.

The Government of Canada is currently undertaking a dynamic series of
Internet-based pilot projects to accelerate the pace of integration
and implementation. These projects are discussed, as are some of the
ongoing challenges in implementing an integrated e-government and
progress to date in addressing those challenges.

In the 1990s, 're-inventing government' was a much-discussed concept
that some believe was premature, though it helped lay the foundation
for the Canadian government's adoption of a client-service business
model. In 2001, with the client-service model harnessed to today's
Internet technology, the concept has come into its own.


                                Top
Reflections, Observations And Reminiscences Of ICA
Benny Raab, Israel
                                                      download


Mr Benyamin (Benny) Raab, has been a close observer and participant
in ICA affairs for over 20 years as National Representative for
Israel, a past Programme Committee Chair and leader of a number of
Study Groups, including 'Charging for Services' published earlier
this year. He is Honorary President of the Israel Chamber of
Information Systems Analysts.

In 2000 Benny was made an Honorary Life Member of ICA, only the third
person in over 30 years to be given that honour. Here he reflects
upon his ICA 'career' in his own inimitable style.



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