Kai,

It is not necessary to provide all the contact details for a transfer of an
INFO domain (or any EPP domain, for that matter).

If the contact information is to remain the same, all that the reseller must
do in the RWI is select "NO" for "Are contact changes required" and then
provide ONLY the following information for the Admin Contact:
First Name
Last Name
Email address

Regarding the Nameservers, the previous form did not contain any fields for
this information and we received many calls asking how to change the
nameservers on a transfer.  Our answer was that it was a two-step process
and that the nameservers could be changed once the transfer completed.  That
sometimes caused some problems when the resellers could not change this
information in a timely manner.

In response to that, we introduced this field that allows resellers to enter
new nameserver information that would be effective upon the completion of
the transfer.  If the nameservers do not need to change, resellers should
leave the field blank and it will pull the current nameservers as part of
the transfer process.

Thanks,

Greg Frank, Associate Product Manager, TLDs

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Kai Schaetzl
Sent: Sunday, December 11, 2005 3:31 PM
To: [email protected]
Subject: [domains-gen] No contact information changed for info transfers


Why does one need to provide all the contact information for transfers of
info domains if none of it is ever used? I think this was different in the
past, but with the recent transfer-ins of info domains nothing which is
entered for the contact information when ordering is reused. All of that
has to be resupplied again after the transfer.
Please, can we improve this?

I also am very unhappy about the empty nameserver fields in transfer order
forms. This used to get prefilled with the nameservers from the imported
profile. No more. Please add this functionality back!

Kai

--
Kai Schätzl, Berlin, Germany
Get your web at Conactive Internet Services: http://www.conactive.com



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