I discovered a problem today with the way WHOIS reports expiration dates.

 

I'm aware that the registry automatically renews domain names for a year
when they hit their expiration date, and that TUCOWS will get credit for the
year if the domain name is dropped within some period of time.

 

The problem is that (for .ORG names, at least) WHOIS reports the EXTENDED
renewal date when you query it, rather than the "correct" expiration date.
That is to say that the WHOIS system doesn't distinguish between a domain
that has been renewed by the customer and one that's been automatically
renewed but not yet actually renewed by the customer.

 

You can imagine the support email trying to explain this to a customer,
whose eyes tell him from WHOIS output that his domain has not actually
expired, even though it has.

 

I think I've dealt with my specific problem, but has anybody else run into
this?  Is there any way for TUCOWS' WHOIS servers to report the correct
expiration date when queried?

 

--


Regards,
Eric Longman

zConnect - Internet Solutions for Business
800 Kennesaw Ave Ste 140
Marietta, GA 30060-1052
http://www.zconn.net      770 590-0888     800 959-8896

 

 

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