Geotrust comes with the stability of a trusted root, brand recognition
(something high-traffic sites are more likely to appreciate) and some
perks like unlimited reissues. Having said that, I can understand that
price is a major factor as well; this point and some of the other points
made in this thread are very useful, thanks. Gradual diversification of
our certificates portfolio is not a bad thing, but I don't have any
concrete answers yet, I fear.

On a related note, I am curious to see how price points are impacted
with the release of the Extended Validation Certificate:
http://www.geotrust.com/products/ssl_certificates/hassl.asp. Thoughts,
predictions welcome.

Rahat
Associate Product Manager
Tucows

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gordon
Hudson
Sent: Wednesday, September 27, 2006 6:47 AM
To: Simon Waters; [email protected]
Subject: Re: [domains-gen] Rapid SSL ?



----- Original Message ----- 
From: "Simon Waters" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, September 27, 2006 11:19 AM
Subject: Re: [domains-gen] Rapid SSL ?


> On Wednesday 27 Sep 2006 10:56, Gordon Hudson wrote:
>>
>> Is there any possibility of Tucows offering RapidSSL ?
>
> I think also the wildcard offering isn't great.
>
> For most purchasers there is little difference between SSL providers 
> if it kills the "worry boxes" in mainstream browsers.
>
> I can get a Wildcard certificate from a big name competitor in the 
> domain business retail for around a fifth of the price for a Geotrust 
> one wholesale.
>
> Admittedly we only sell certificates as part of other services, but 
> really
> the
> convenience factor of using Tucows for this isn't great. Perhaps time
to
> either revamp the SSL offerings or leave the field gracefully.

I find the convenience of using Tucows to be a benefit over other
providers. I notice you can sign up to be a reseller for RapidSSL and
get it for $29 
directly which might work out OK.
I would still pay $10 to run it on my Tucows account though.

The problem we had with Comodo was that they let us approve certs for 
customers (big plus point) but they also would not issue VAT receipts in
the 
correct currency which effectively put up their prices by 17.5% as we
could 
not reclaim it.
Then they kept changing their chain certificates which caused chaos as
we 
migh thave five ont he one server all linked to the same chain cert but
with 
different expiry dates.
I am gradually moving over to the QuickSSL for customer certs but I
agree 
with you about removing  the browser warning messages being the main
issue 
for customers.
We do shared SSL fot hosting customers and now use [you may wish to sit
down 
before reading any further] Starfield/Godaddy certificates because we
get 
three year ones for $57!
Its worth that not to have to change the cert every year.
They use  a chain cert but work in all the normal browsers. However, you
can't use them for .uk domains as they need an admin email 
address in the whois.
Geotrust is better because you can specify an approver email address
like 
ssladmin@ or root@ so it can be used for any TLD.

So, what i am getting at is that price is not everything. Convenience is
as big an issue. Rapid SSL seems to be a good compromise between price
and convenience, but 
having to deal with another supplier is something I would prefer not to
do. I used to have a geotrust account but they were charging us $89 so I
started 
using the Tucows at $69.
I would like Tucows to offer the RapidSSL so we can have the full range
of 
options.

Regards

Gordon Hudson
Hostroute.com Ltd
www.hostroute.net




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