Alex,

This is a known issue that we are working on.  I will let the list know when
it is resolved.

Greg Frank
Product Manager, TLDs
Tucows

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Alex Bulan
Sent: Friday, December 08, 2006 2:57 PM
To: [email protected]
Subject: [domains-gen] Expiry notices being sent for renewed domains


For the past week, Tucows has been sending out expiry notices for domains
that have already been renewed.  This is causing a great deal of customer
confusion.

The problem appears to be specific to .CA domains.

Is Tucows aware of this problem, and when is it going to be fixed?

Here are the domain notes from one such domain:

08-DEC-2006 01:12:32  30 Day end-user renewal reminder message sent to
xxx 86284206

28-NOV-2006 16:57:32  60 Day end-user renewal reminder message sent to
xxx 85651486

26-NOV-2006 12:10:28  Renewal made: Sun Nov 26 12:10:28 2006
   pre-renewal expiredate: 2007-01-06 00:00:00
   renewal term: 1
   post-renewal expiredate: 2008-01-06 00:00:00.0
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