Hi Nick - for the past few *years* now Tucows has elected to simply suspend
the domain name and *not* delete it.

There are a variety of reasons that factor in here.

We're in the business of keeping names, not deleting them, and there can be
many reasons why an end user does not or is unable to reply within the
allotted fifteen day time frame given by ICANN. We want to ensure that the
end user has every opportunity afforded to them to comply with the
accreditation agreement.

Also, god forbid, that a name is erroneously deleted, there would be a
redemption fee to pay - so, it also makes good sense/cents to not delete a
name and possibly incur a charge from the registry - not to mention any time
delays that may take place in processing a redemption.

Maybe the most obvious response as to why we do not delete a domain name is
that there is nothing mandating that we do so;

http://www.icann.org/announcements/advisory-03apr03.htm

Subsection 3.7.7.2 of the Registrar Accreditation Agreement does not require
a registrar to cancel a registration in the event a customer fails to
respond within 15 days. The accreditation agreement's approach of requiring
the registrar to retain the right to cancel if the customer fails to respond
in 15 days, but not requiring the registrar to exercise that right is
intended to give the registrar the flexibility to use good judgment to
determine what action should be taken upon a customer's failure to respond
to an inquiry about a Whois inaccuracy.

With respect to the auction/parked pages program, a suspended domain names
would follow the same course any other name would, and only be submitted to
Auction *after* it had expired - expired meaning run out the course of it's
lease or reach day zero and end of term of registration.

Hope that clears things up a bit, let me know if you have any questions.

Paul Karkas
Compliance Officer OpenSRS
Tucows Inc.
[EMAIL PROTECTED]
416-535-0123 ext 1625
direct line 416-538-5458
1-800-371-6992
fax 416-531-2516


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Nick Wilsdon
Sent: Friday, March 02, 2007 1:24 PM
To: [email protected]
Subject: [domains-gen] familyalbum.com vs. GoDaddy


I guess most of us have heard about the PR disaster GoDaddy are having with
familyalbum.com

They cancelled the domain due to WHOIS data problems (bad email although
phone and other contact details were correct) and passed it straight onto a
backorder customer.

http://domainnamewire.com/2007/03/02/an-update-on-godaddy-whois-issue-and-ot
her-registrars-responses/

I was just interested in Tucows take on this? Does this fall into the same
category as auctioned domains - the original owner would get a period of
time to reclaim the domain before it changed hands?

Personally I think there should be some downtime in the process or even
parking pages shown. That would give the original owner a pretty good
indication that something needed sorting out. GoDaddy seem to have done this
pretty seamlessly from what I've read with no possibility for the original
owner to claim it back.

Best Regards,

Nick

CEO
e3internet
http://www.e3internet.com


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