A bunch of domains I renewed on July 23 was only billed on August 17 and suddenly dropped my account in the negative. There was no warning about this beforehand, so I was deeply surprised to get a low credit warning on a Friday and had to wait until Monday evening before I got any feedback from your credit department. I had to assume the worst, for instance that someone else was able to draw from my account although I couldn't see any other logins in the login journal.
I remember there were some problems last month concerning billing, I don't know if this was related to that. If it was then the way of carrying this out was very badly chosen. Please do this in a proper way in case it needs to happen again! I would at least expect a mail one day ahead that explains the sudden withdrawal out of the blue. Kai -- Kai Schätzl, Berlin, Germany Get your web at Conactive Internet Services: http://www.conactive.com _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
