Good morning Kevin, I have asked Reseller-support to look into this for you.
Please let me know if you require further assistance, Heather Heather Leson Technical Support Analyst Tucows Inc. [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Sent: Saturday, October 20, 2007 6:12 PM To: [email protected] Subject: [domains-gen] .CA Domain Transfers Hi, Is anyone having issues with transferring .CA domain names to OpenSRS? This is the third case in less than 2 weeks in which the customers did not respond to the transfer letter fromm OpenSRS but for some reason in the admin panel, it had it as: Pending Registry Approval instead of: Pending Owner Approval The customers already received email from CIRA that the transfer has timed out and to resubmit the transfer. But the system does not allow it when the status incorrectly shows as "Pending Registry Approval". I called and emailed [EMAIL PROTECTED] to manually cancel the transfer as it's in this status for 2 weeks but have yet to receive any response. The first case had it in this status for 3 weeks that incorrectly showed Pending Registry Approval. We've been using OpenSRS since for 7 years and never had a problem before. Kevin _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
