Hi, My apologies for a very long off topic post, but I could do with a bit of help here. I'm been having a problem receiving emails from the Bournemouth Echo and when I tried query it I had a problem sending to them.
Can anyone suggest what I'm missing? I've raised this problem with my ISP (IONOS) but I'm not convinced that they are being totally honest with their reply that the problem is not caused by their server. Here is the content of the message that I tried to send to the Bournemouth echo today: <Message Start> I've been registered with both yourselves and the Dorset Echo and for some time now and have received messages from both journals about breaking news stories. Within the last week or two, every message that you've sent goes straight into my SPAM folder. This occurs with both of the two Email clients that I use and also at my Email provider (IONOS), so it isn't just a misconfiguration in my clients. Could you kindly sort this problem? <Message End> I immediately got a response from IONOS indicating that my message couldn't be delivered. Here is the main content of that response (I've omitted a huge block of random text): <Start Response> Mail delivery failed: returning message to sender Date: Today 06:43 From: Mail Delivery System <mailer-dae...@kundenserver.de> To: d...@hadrian-way.co.uk Reply to: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address failed: newsd...@bournemouthecho.co.uk: SMTP error from remote server for RCPT TO command, host: eu-smtp- inbound-2.mimecast.com (91.220.42.241) reason: 550 zen.mimecast.org https:// www.spamhaus.org/sbl/query/SBL275659. - https ://community.mimecast.com/docs/DOC-1369#550 [D1gKmMwRO7yRI84_4o24Ig.uk 323] --- The header of the original message is following. --- Received: from optiplex.localnet ([81.174.244.167]) by mrelayeu.kundenserver.de (mreue107 [212.227.15.179]) with ESMTPSA (Nemesis) id 1N7hw4-1nLZS338KI-014kdi for <newsd...@bournemouthecho.co.uk>; Fri, 29 Jul 2022 07:43:09 +0200 From: Terry Coles <d...@hadrian-way.co.uk> To: newsd...@bournemouthecho.co.uk Subject: Your Messages Going Straight to my SPAM Folders Date: Fri, 29 Jul 2022 06:43:09 +0100 Message-ID: <4431942.LvFx2qVVIh@optiplex> MIME-Version: 1.0 Content-Transfer-Encoding: 7Bit Content-Type: text/plain; charset="us-ascii" <End Response> I interpreted that as telling me that Spamhous had bournemouthecho.co.uk on its blocklist, but when I clicked on the link to Spamhaus the problem seems to relate to IONOS own Abuse Service. I did a whois on bournemouthecho.co.uk and got three IP Addresses. When I pasted those into the SBL search portal at Spamhous, the response was that there is no problem. It seems to me that IONOS is arbitrarily bouncing messages to and from bournemouthecho.co.uk and then blaming Spamhaus. Any thoughts on this? -- Terry Coles -- Next meeting: Online, Jitsi, Tuesday, 2022-08-02 20:00 Check to whom you are replying Meetings, mailing list, IRC, ... http://dorset.lug.org.uk New thread, don't hijack: mailto:dorset@mailman.lug.org.uk