Hi Ralph

Thanks for the reply.  That confirms what I had found but did not realise that they removed mauals so agree what you say.

Did find other manuals and I have the original documents that came with the printer but as you say nothing refers to either of the 2 questions.

Looks as if I'll have to find a new colour printer. Not long ago I bought a Brother Laser B&W as that does the main network prints.  Perhaps I should have got a colour laser (? :-)) but that was going over the top at the time.

Found the HP printers usually worked fine with Linux but their systems have changed with inkjet printers.


On 14/10/2024 07:36, Ralph Corderoy wrote:
Hi Clive,

Printer is a HP Photosmart 309g colour print, copy, scan; Ethernet
connected to router.
...
2,   Same printer: tried to find how to change display screen
background from dark to light but can't find anything on internet.
I know it's possible as I changed it many years ago (can't find the
notes on how to do it).
...
Printer not supported by HP now.
I went looking for the manual and HP say:

    ‘Retired product
     ...
    ‘Once a product is retired, the official HP support content
     (troubleshooting articles, user guides, how-to videos, etc.) for that
     product is removed from the HP web site.’

That seems a stupid policy to me, one which only harms the customer who
has handed over money in the past.  It knocks them off my list of
manufacturers to buy.

I did find the right manual, probably, at
https://manualmachine.com/download.php?id=7352056&download-status=process0001
but it doesn't contain much of use.

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