*Hi...* I hope you are doing well. I do have new requirement please go through it if you are comfortable send me updated resumes to *jre...@jcssusa.com <jre...@jcssusa.com>*
*Position = Desktop Engineering* *Location = Albany, NY**( Local OR Near BY)* *Duration = Long Term* *Client: HBITS * *Required Face to face* • Minimum of 36 Months of Experience in general user technical support. • Minimum of 36 Months of Experience in providing user technical support in a call center or other remote setting, which included the use of “shadowing” (remote desktop) tools. • Minimum of 12 Months of Experience creating end user documentation or train-the-trainer documentation • Minimum of 36 Months of Experience performing end user support for users in Correctional or other secure facility setting. • Minimum of 36 Months of Experience using Citrix EdgeSight and Delivery Services Console to monitor server health or troubleshoot user experience issues. • Minimum of 36 Months of Experience configuring Windows Devices and creating device images. • Minimum of 36 Months of Experience using HP Device Manager to remotely manage thin clients. • Minimum of 36 Months of Experience supporting Digital Persona biometric authentication installations. • Minimum of 24 Months of Experience using or supporting PearsonVue’s Access 21st Century, GED 21st Century, or ReadOn! Educational software suites. • Microsoft Certified Desktop Support Technician Credential or Equivalent _________________________________________________________________________________________________ Thanks & Regards, James Reddy Sr. IT Recruiter | Tel 917 - 775 -7903 Email : jre...@jcssusa.com Gmail : jreddy.jcss...@gmail.com Gtalk: james.usrecruiter Website: www.jcssusa.com “I can do all things through Christ who strengthens me”- *Philippians 4:13* Note : This is not meant to be an unsolicited email, So If you want to be removed, please reply with REMOVE in the Subject & I will promptly remove upon receipt *