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Please find the requirement below ; If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact 609-897-9670 Ext 2177 ( ravind...@sysmind.com ) *Role: IBM Rational Application Developer/SupportLocation: Mount Laurel, NJContract Position* Responsibilities: • This role is for Application support to manage SOA web services application with DataPower/WAS ( required) and WESB ( preferred but not mandatory) • Candidate should have Understanding of Datapower, WAS. – He/she should Understand the configurations settings in DP/WAS, should be able to look at configuration settings through console of Datapower. • Knowledge of XSLT • WAS – should have knowledge of trace, debug, resource adapters and JDBC. • Candidate should be able to do triage of any L2 Support ticket raised and respond back to the Infra/Dev teams with analysis inputs. • He should have SLA understanding and be able to plan his work in accordance. you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ravinder Kaur | SYSMIND, LLC [image: https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png] Phone: 609-897-9670 x 2177 Direct: 609-897-9670 Email: ravind...@sysmind.com Gmail:ravikaur1144 Website: sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550