*Hi * *Please lookup the below position and if you feel comfortable, then please send me your updated resume*
*Position : Business Analyst Lead * *Duration : 6+ Months * *Location : **Seattle WA* *Interview : Phone and Skype* Business Analysts are the lead user-facing resources within the Professional Services Organization. They are at the forefront of working with customers for the purposes of identifying project and product needs. They typically fulfill their role during the requirements gathering, training, and testing phases of the project. *Primary Responsibilities:* · Assist with project planning by offering analysis on requirements gathering, training, testing, and the production rollout. · Lead in requirements gathering and documentation effort as related to: o Business processes and mechanical work flows o Network technologies o Network devices and other components of physical inventory o Circuits and other components of logical inventory o Other miscellaneous network resources such as IP addresses, telephone numbers, set-top boxes, and other entities o Service orders, work orders, and other business documents o Business rules for naming conventions, mechanical processes, and others o Non-functional requirements o Integration points between systems o Mapping of source data for data migration o Template specifications o Report specifications o System security · Produce Business and System use cases · Prepare gap analyses, citing differences in customer requirements and product functionality · Lead in UAT and other required testing activities and system sign-off efforts · Participate in training documentation and delivery · Coordinate with customer support on product issues · Identify business issues and apply product solutions · Review and assess customer issues and change requests and screen them according to customer priorities, contractual obligations, and Netcracker business approaches · Support Netcracker change management and product management procedures from a business perspective · Perform product demonstrations as necessary to introduce the customer to the product · Develop and support a collaborative relationship with the technical team and end users from the customer side · Participate frequently in on-site visits required by the implementation/support plan for varying periods of time · Report to PS Project Manager on a weekly basis or instantly on the occurrence of urgent issues according to Netcracker standard reporting practices including: o Milestones completed and action points o Open issues o Time spent for specific task completion o Expenses *Experience & Requirements:* General Experience: · 5+ years experience with enterprise-level application software technical implementation and expertise in applying technology to meet customer needs. · IT networking or telecommunications experience from both a technical and business perspective. · Experience with relevant telecom BSS/OSS applications. · Knowledge in preparation of requirement specifications on technical and business levels. · Previous experience in developing requirements for web based solutions. · Customer facing managing meetings and making presentation/explanations to different type of audience. Required Skills: · Strong knowledge and experience with Product Catalog solutions within the Telco industry. Preferably with Wholesale Partner Management. · Familiarity with system integration methodologies . · Familiarity with data migration methodologies. · Understanding of software development lifecycle. · In-depth knowledge of implementation and consulting techniques and corresponding technical practices · Understanding of project management methodology and tools for the purposes of contributing to project plans, business proposals, and status reports · Ability to gather and understand customer requirements and map them onto Netcracker system functionality · Strong oral presentation and written communications skills · Ability to support end-user training and assist with training delivery · Business-like presence and ability to interact professionally with customers at all levels of the customer’s organization, including system users, managers, and senior executives · *Ability to temporarily relocate for varying periods of time.* Education: · B.A., B.S., or higher *Ankush Nirala* E-Solutions Inc 2 N. Market St | Suite # 400 | San Jose | CA 95113 Phone: 408-722-9434 *ankus...@e-solutionsinc.com <ankus...@e-solutionsinc.com>* *www.e-solutionsinc.com* <http://www.e-solutionsinc.com/>
