*Senior Voice Operations Engineer* *Philadelphia, PA*
*Skill-* - 3 to 5 years of experience with Oracle Session Border Controllers (Net-Net product line) including, but not limited to: - LRT - Header manipulation - Call recording (session replication and/or SIPREC) - SIP interfaces, realms, sessions agents and local policies. - 3 to 5 years of experience in design, provisioning, and troubleshooting Cisco Unified Communications systems. - 3 to 5 years of experience with SIP and SIP supporting protocols (UDP, TCP, RTP, SDP) - Experience with configuration and support of Cisco Unified Communications Manager and Cisco Unity Connection a plus. - Experience with packet capture and analysis tools such as Wireshark, Prognosis, Spectrum and Oracle EOM - Well versed in crisis management and root cause analysis techniques. - Experience working in a team-oriented, collaborative environment. - Proven analytical and problem-solving abilities. - Strong interpersonal, written, and oral communication skills. - Able to conduct research into networking issues and products as required. - Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations. - Ability to present ideas in a user-friendly language. - Highly self-motivated and directed. - Keen attention to detail. - Strong customer service orientation. *Regards,* *Atul Sharma* *IT -recruiter* a...@idctechnologies.com <ashw...@idctechnologies.com> *Direct: **408.418.5778* *EXT 3043*