Hi
Hope you are doing great! This is *Ravi Kumar*, working as a Technical Recruiter at *Nityo Infotech* . Please find below Job Description and let me know your interest. *Role :: UCCE Engineer* *Location :: RI or AZ* * JD::* • 3+ years exceptional implementation, administration, troubleshooting and support experience with Cisco UC/UCCE/ICM/CVP Enterprise applications • Design, integration, and enhancement experience with UC/UCCE/ICM/CVP Enterprise is highly desired • Must have experience in Cisco Communications Manager, Cisco Unity Connection and Cisco Emergency Responder • Must have experience in Cisco Voice Gateways (Ingress/Egress) and VXML Gateways. Experience in Oracle Acme Packet SBC is highly desired • Must have experience developing CISCO ICM Scripts and Cisco CVP applications. Experience in creating design documents and developing CVP custom elements and web services using Java are highly desired • Should have experience in developing and modifying custom CUIC reports • Should have expertise in troubleshooting UC/UCCE/ICM/CVP/Gateways issues (SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis) • Familiarity with SCCP, SIP, MGCP protocols • Exposure to 3rd party applications like Nuance ASR/TTS, in Contact voice recorder, Aceyus reporting and VistaPoint Attendant Console • Ability to work in a delivery support environment that involves structured processes and timelines Candidates are able to perform the following tasks: • Uninstall and install CAD • Call routing issues • Trouble shooting IVR issues • Trouble shooting system wide call flow issues • Reporting access issues for CUIC On the UC side, candidates should have the following skill sets • Ability to build CUCM server • Ability to build CUC server • Ability to build CER server • Build PCA server • Experience with UC apps administration pages • Knowledge of CER, Call Manager, Unity Connection • Ability to troubleshoot call routing • Experience with voice protocols such as H323, MGCP, SCCP • Ability to perform IOS configurations & troubleshooting • Knowledge and ability to troubleshoot all the above as part of day 2 support. *Thanks & Regards* *Ravi Kumar* Technical Recruiter 609-853-0818 ext 2157 ravi.ku...@nityo.com www.nityo.com Nityo Infotech Corp. 666 Plainsboro Road, Suite 1285 Plainsboro, NJ 08536 ------------------------------ USA | Canada | India | Singapore | Malaysia | Indonesia | Philippines | Thailand | UK | Australia / Zealand ------------------------------ Nityo Infotech has been rated as One of the top 500 Fastest growing companies by INC 500 ------------------------------ Disclaimer: http://www.nityo.com/Email_Disclaimer.html