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*Job Description:* Job Title: Networking | Contact Center Telephony Work Location & Address: Sunnyvale, CA) Target Start Date asap Job Details: Must Have Skills (Top 2 technical skills only) 1. Working experience on Genesys Framework - Configuration, Management, Intelligent Workload Distribution (iWD),e-Services 2. Hands on experience on Genesys Rule Engines like Genesys Rules Authoring Tool, Genesys Rule Engine, Genesys Rule Development Tool Nice to have skills (Top 2 only) 1. *Exposure to Java/J2EE -* Core Java, any framework, Apache Tomcat 2. Troubleshooting logs and solving issues in the iWD workflow process and provide technical solutions Desired years of experience : 6+ yrs Education/ Certifications (Required) : Working experience on Genesys Framework Configuration, Management, Intelligent Workload Distribution iWD,eServicesHands on experience on Genesys Rule Engines like Genesys Rules Authoring Tool, Genesys Rule Engine, Genesys Rule Development ToolGood understanding on iWD ManagerTroubleshooting logs and solving issues in the iWD workflow process and provide technical solutions. Having Java knowledge is added advantage.