Hi Partners, Please connect with me at naseer.ah...@nityo.com
*Job Details:* *knowledge on FRD(Functional Requirements Document), BRD(Business Requirement Document) and the IVR.* 1. Good knowledge of *IVR Technologies, Avaya Experience *Portal, Nuance Speech Engine, Java, J2EE, Web-services 2. Translating Business requirement to IT / Technical requirements *Nice to have skills.* 1. Working with Business owners, developers and IT Team to collect the requirements 2. Work with IT Team to understand technical aspect of the system 3. Writing formal functional and non-functional requirement specifications 4. Telecom and Cable domain preferred 5. Experience in various billing systems 6. Database knowledge – Oracle, RDBMS 7. Good oral and written communication. Desired years of experience : 5~6 years