Hi Timo, thanks for getting back to me :)
On Sunday 20 July 2008, Timo Sirainen wrote: > On Wed, 2008-07-16 at 16:43 +0800, Patrick Nagel wrote: > > Hi, > > > > I got a complaint from a user today, that a few mails "disappeared" from > > her Inbox, both when accessing via IMAP with Thunderbird and in the IMAP > > Webmail client (RoundCube Webmail, caching deactivated). > > > > Searching (in Subject or From header) within the Inbox turned up the > > missing messages though. > > If they're found when searching via Dovecot, then Dovecot sees them.. Yes, searching via dovecot - FTS (Squat) is activated though, if that makes any difference. > > After checking all relevant client settings (filter rules etc.), > > restarting Thunderbird multiple times, etc., I tried deleting her > > dovecot.index.cache file, restarting Thunderbird again, but that didn't > > change anything. Only after deleting dovecot.index.*, everything went > > back to normal. I can't find anything useful in the log. > > "dovecot.index.*"? Does that mean dovecot.index.log* or also > dovecot.index? You did leave dovecot-uidlist alone anyway? Excerpts from my bash history file: tar czf dovecot_metadata.tar.gz dovecot* mv dovecot_metadata.tar.gz .. rm dovecot.index.cache [then we did some testing, problem still persisted] tar czf dovecot_metadata2.tar.gz dovecot* mv dovecot_metadata2.tar.gz .. rm dovecot.index* rm dovecot-uidlist [all mails were visible again] (so probably deleting dovecot-uidlist solved it?) > > Any hints on what could have caused this? Where to look? > > Looking at the actual IMAP traffic would/should have shown what the > problem was. For example using rawlog: > http://wiki.dovecot.org/Debugging/Rawlog I switched on rawlog for that user now. > > I backed up > > dovecot.index, dovecot.index.cache and dovecot.index.log before I deleted > > them, but they probably contain sensitive information, so I won't post > > them to the list. > > Only dovecot.index.cache contains sensitive information. I could take a > look at dovecot.index and dovecot.index.log, but I doubt they show > anything useful. I have attached dovecot_metadata.tar.gz minus dovecot.index.cache. Thanks a lot! Patrick. -- STAR Software (Shanghai) Co., Ltd. http://www.star-group.net/ Phone: +86 (21) 3462 7688 x 826 Fax: +86 (21) 3462 7779 PGP key: https://stshacom1.star-china.net/keys/patrick_nagel.asc Fingerprint: E09A D65E 855F B334 E5C3 5386 EF23 20FC E883 A005
dovecot_metadata.tar.gz
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signature.asc
Description: This is a digitally signed message part.