On 2011-08-19 12:14 PM, Felipe Scarel <fbsca...@gmail.com> wrote: > I'm setting up a Dovecot environment here, version 1.2.15 on Debian 6.0.2 > "squeeze". This is actually a complete revamp of the previous setup we have > in-place here, built from the ground up with updated versions of all > involved software. > > The operators have told me that they use some scripts hacked up by a > previous sysadmin to give a single "admin" account full access to all user > mail. That is, if any user runs into problems, they: 1. Call in; 2. The > operator logs in as the admin user; 3. Operator performs maintenance duties > on user email.
Isn't this what master users are for? http://wiki2.dovecot.org/Authentication/MasterUsers -- Best regards, Charles